What is Scottish Hampers?

• Scottish Hampers is a family-run UK retailer, established in 1999 and based in Falkirk, Scotland. We specialise in luxury Scottish food and drink hampers, carefully curated from trusted Scottish producers and delivered nationwide across the UK.

What types of hampers do you sell?

We offer a wide range of Scottish food gift hampers, including:

• Luxury Scottish hampers
• Cheese hampers
• Savoury food hampers
• Alcohol-free hampers
• Corporate gift hampers
• Seasonal hampers for Christmas, Burns Night, birthdays, and celebrations

Our hampers are ideal if you’re looking for a premium Scottish gift basket filled with high-quality artisan food and drink.

Can I create my own Scottish hamper or gift basket?

• Yes. Our Create Your Own Hamper service allows you to build a personalised Scottish gift basket, choosing products to suit your budget, taste, or dietary requirements. This is one of our most popular gifting options.

Are Scottish Hampers suitable as gifts?

• Yes. All our hampers are designed as gifts and can be sent directly to the recipient, making them ideal for birthdays, thank-you gifts, anniversaries, and special occasions.
• What occasions are Scottish Hampers suitable for?

Our Scottish hampers and gift baskets are popular for:

• Birthdays
• Christmas
• Thank-you gifts
• Anniversaries
• Corporate gifting
• Thinking of You
• Burns Night
• Housewarmings and celebrations
• They’re a versatile and thoughtful gift for both personal and business occasions.

Do you offer alcohol-free Scottish hampers?

• Yes. We stock a range of alcohol-free Scottish hampers, making them suitable for all recipients, including corporate gifting and family-friendly occasions.

Do you offer corporate or bulk orders?

• Yes. We supply corporate Scottish hampers and Scottish gift baskets for businesses across the UK, including staff gifts, client gifting, and bulk orders.
• If you require larger quantities or customisation, please contact us and our team will be happy to help.

How quickly do you deliver?

• We offer UK-wide delivery, with options including standard delivery and next-day delivery (where available). All delivery options and prices are clearly shown at checkout.

Can I choose a delivery date?

• Yes. You can select a preferred delivery date at checkout, and we’ll always aim to deliver on that date.
• However, during busy periods such as Christmas, Burns Night, and peak gifting seasons, courier volumes are high. This means deliveries may occasionally arrive a day or two earlier, or the day after the selected date.
• For important occasions, we strongly recommend ordering a few days in advance.

Do you deliver Scottish hampers across the UK?

• Yes. We deliver Scottish hampers and gift baskets across the UK, using reliable courier services to mainland addresses. Delivery availability is shown clearly at checkout.

What happens if my delivery is delayed?

• We dispatch orders on time and work closely with our courier partners. Once an order has left us, delivery times are dependent on the courier network.
• During peak periods, occasional delays can occur. If your order is delayed, please contact us and our team will do their best to help.

What if I miss my delivery?

• If you miss your delivery, the courier will usually attempt redelivery or allow you to rearrange delivery via their app or tracking link. We recommend monitoring tracking notifications closely, especially for hampers containing perishable items.

Can I leave my hamper in a safe place?

• Yes. You can usually leave delivery instructions, nominate a safe place, or redirect your parcel using the courier’s tracking system.

Do you deliver outside the UK?

• No. We currently only deliver within the UK. This allows us to maintain food safety, quality, and reliable delivery times.

Are your hampers suitable for special diets?

• We offer a range of options suitable for different dietary needs, including:
• Alcohol-free hampers
• Vegetarian-friendly products
• Gluten-free products (where stated)

Full ingredient and allergen information is listed on individual product pages.

How are the hampers packaged?

• All hampers are hand-packed by our in-house team in Falkirk, using protective packaging to ensure items arrive safely. Where required, chilled items are packed appropriately to maintain freshness during transit.

Do you offer gift messages?

• Yes. You can add a personalised gift message at checkout, which will be included with your hamper or Scottish gift basket.
• You also have the option to add a video gift message, allowing you to make your gift even more personal and memorable.

Can food items be refunded?

• Due to the perishable nature of food items, we’re unable to offer refunds once an order has been dispatched, unless there is a genuine fault with the product.

How long do the products last?

• Use-by and best-before dates are clearly shown on product packaging. Many items are suitable for gifting well in advance, and some products can be stored for later use.

What if there’s an issue with my order?

• If there’s any issue with your order, please contact us as soon as possible. Our customer service team is always happy to help and will do their best to resolve any problems quickly.

How do I contact Scottish Hampers?

• You can contact us by phone or via our website contact form. below . Our team is available to help with orders, delivery questions, corporate enquiries, and general advice.

Scottish Hampers is a proud, family-run Scottish business, hand-packing luxury Scottish food hampers and gift baskets with care and delivering them across the UK.

Do you offer corporate hampers?

• Yes. Scottish Hampers provides corporate gift hampers and Scottish business hampers for companies across the UK. We offer both ready-made and bespoke corporate food hampers, including options for staff rewards, client gifts, and corporate Christmas hampers. Hampers can be delivered to one address or multiple UK addresses, with next-day delivery available on selected orders