F&Qs
F&Qs
What is included in a Scottish Hamper?
Each Scottish Hamper is thoughtfully curated with premium artisan produce from Scotland, including traditional shortbread, cheeses, oatcakes, jams, chutneys, and locally sourced drinks. The exact contents vary depending on the hamper you choose.
When will my hamper arrive?
We ship our hampers using DPD’s next-day delivery service. You can also select a preferred delivery date during checkout if you’d like it to arrive on a specific day.
Do you offer UK-wide delivery?
Yes, we deliver across the UK. You’ll receive tracking details as soon as your order is dispatched, so you can follow your hamper’s journey. Please note that deliveries to rural areas or the Highlands and Islands may take a little longer.
Can I send a hamper outside of the UK?
At the moment, we only offer delivery within the UK.
What’s included in a Scottish Hamper?
Each of our hampers is carefully curated with the finest artisan treats from Scotland. You’ll find a mix of traditional shortbread, Scottish cheeses, oatcakes, jams, chutneys, and locally crafted drinks. The selection will vary depending on the hamper you choose.
Can I add a personal message?
Of course! There’s a section at checkout where you can write your message. We’ll print it on a gift card and place it inside a document pouch on the top of your parcel—right beside the address label, but neatly tucked away from view.
Can I customise my own hamper?
Yes! We’re happy to help you build a hamper tailored to your taste. Whether you want to swap out an item or create something totally unique, just get in touch and we’ll help bring your idea to life. you can <<Create Your Hamper Now>>
I’ve received my hamper, but something’s missing or damaged—what should I do?
We’re sorry to hear that! Please email us at help@scottish-hampers.com with your order number and a clear photo of the issue. We’ll get it sorted as quickly as possible.or call us on 01786 357006
Why are some items different from what’s shown on the website?
We do our best to include exactly what’s pictured, but occasionally, due to availability, we may need to make substitutions. Any swapped items will always be of equal or greater value, and chosen to maintain the high standards of our hampers. You can find more details in our Terms & Conditions. at 10. Stock Availability
Do you offer bulk orders or corporate gifting?
Yes, we do! We provide a tailored service for bulk or large-volume orders, perfect for corporate gifting, staff rewards, or seasonal events. Discounts are available on bigger orders, and we can personalise each hamper with branded messaging or custom content. Please contact us to discuss your requirements and we’ll take care of the rest. Drop us a message below or call.
Phone number: 01786 357006